Do not forget the following documents to proceed your check in:
- Valid credit card matching the name on the ID
- Valid ID document (compulsory for foreigners)
If your reservation includes other guests, they are allowed to check in before your arrival only by presenting at least one of these documents:
- Printed/Digital reservation confirmation
- Valid credit card used for the reservation
- Valid ID of the person who booked the room
Unfortunately, for security reasons we won't be able to let your guest(s) check in without at least one of these documents.
LATE CHECK OUT
Late check out is based on availability and the decision of the acting supervisor. If granted, late check out will be until 2pm at an additional charge.
All reservations must be guaranteed with a credit card.
Mama Shelter cannot accept reservations without any credit card guarantee.
You credit card WILL BE CHARGED for best available rates, rack rate, special offers and promotion, at the time of the reservation. These rates are strictly non-refundable, non-exchangeable and non-transferable.
You credit card WILL NOT BE CHARGED for standard reservations with flexible rates. Mama Shelter only asks for your credit card details to guaranty your reservation.
THE FULL PAYMENT IS DUE AT THE ARRIVAL at Mama Shelter.
If you fail to cancel your reservation before 6pm local time prior to your date of arrival, Mama Shelter can charge your credit card of the amount of the first night.
Booking on-line with Mamashelter.com is quick, easy and completely secure. To ensure our competitive prices and availability, room rates are displayed at all times and availability is shown in "real-time" direct from our hotel reservation system.
Standard reservations at Flexible Rates may be cancelled or amended before 6pm local time on the due date of your arrival.
BEST AVAILABLE RATES, PACKAGES AND RACK RATES
Saver Rates (best available rates, rack rates, special offers and promotions) may not be cancelled or amended.
The SMALL MAMA rooms are between 161-193 sq ft.
The MEDIUM MAMA rooms are between 193-226 sq ft.
The LARGE MAMA rooms are between 236-269 sq ft.
The XL MAMA rooms are 280 sq ft.